Privacy Policy

Last updated August 10, 2021

Personal Information that may be collected by Robeks may include:

• Name, postal address, mobile phone number, e-mail address, and birthday.
• Financial account information, such as credit card number and other payment information.

We may also collect information about you such as:

• If you buy goods at our stores or through our programs or otherwise - what you buy, where you buy, how frequently you buy and rewards you earn.
• If you use our mobile applications to buy goods using a Robeks Card - information such as your device ID, your location and stores near you and visited by you may be collected.
• If you take a survey or interact with us in various other ways - demographics information and information about subjects that may interest you.

We may automatically collect website use information when you visit our Sites. This information may include information about your Internet service provider, your operating system, browser type, domain name, Internet protocol (IP) address, your access times, the website that referred you to us, the Web pages you request, and the date and time of those requests. Our collection of website use information may involve the use of cookies and Web beacons. Cookies are small data files stored on your hard drive by a website to, among other things, help us improve our Sites and your experience. In addition, this Site uses Targeting or Advertising cookies to see which areas and features are popular and to count visits to our Sites. These cookies are used by third parties such as social networks and advertisers to provide services in return for recognizing that you have visited our Site. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited our Sites and this information is shared with third party organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the third party organization.

Examples include:

• To allow "Like" buttons and "Share" buttons to work
• To collect information about your browsing habits and share it with other websites so they can display advertising that is more relevant to you

Web beacons are electronic images that may be used on our Sites or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon. We may also use Local Shared Objects (Flash cookies). To identify Local Shared Objects on your computer and adjust your settings, visit this site.

Robeks may also collect aggregated data or anonymized data that does not directly identify you.
We may combine information we collect about you with information we receive from third parties.

How Does Robeks Use Information About You?

Robeks may use information about you for purposes described in this Policy or disclosed to you on our Sites or with our Services. For example, we may use information about you to:

• Process and manage your purchase and use of Robeks products and services, including your accounts and program participation.
• Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on our Sites, or take other actions in response to your inquiries or other Site activities.
• Create personalized promotions by combining your personal information with non-personal information about you, such as the amounts and types of purchases you make or any benefits you receive through our programs.
• Communicate with you about your orders or purchases, your services, accounts and program participation, a contest or sweepstakes you have entered, and your requests for information.
• Communicate with you about our brands, products, events or other promotional purposes, including co-branded offers and affiliate and partner offers.

Does Robeks Share Personal Information with Third Parties?

Robeks shares your personal information in limited ways.

• We may share personal information about you with others with your consent.
• We may also share information with companies that provide support services to us (such as credit card processors, mailing houses or website hosts) and that help us market our products and services (such as email vendors). These companies may use information about you to perform their functions on our behalf.
• We may disclose specific information (i) upon lawful request, in response to legal process, and when required to comply with laws, (ii) to enforce our agreements, corporate policies, and terms of use or (iii) to protect the rights, property or safety of Robeks, our employees, agents, customers, and others.
• If you participate in any blog or other online forum on our Sites, any personal information that you post on our Sites may be shared with other forum participants and Site visitors.
• In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of our business assets, Robeks may disclose personal information to those involved in the negotiation or transfer.

We may also share aggregated or anonymized information that does not directly identify you.

Choices About How We Use and Disclose Your Information

We want to provide you with choices regarding the personal information you provide to us. We have created systems to provide you with the following control over your information:

• Cookies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Sites may then be inaccessible or not function properly.
• Promotional Offers from Robeks. If you do not wish to have your contact information used by Robeks to promote our own products or services through our Sites, you can opt-out in the App by adjusting your user preferences in your account profile by checking or unchecking the relevant boxes. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Accessing, Correcting, or Deleting Your Information

You can review and change your personal information by logging into the App and visiting your account profile page. You may also send us an email at support@robeks.com to request access to, correct, or delete any personal information that you have provided to us.

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from our Sites, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other users of our Sites. Proper access and use of information provided on our Sites, including User Contributions, is governed by our Terms of Use.

How is Personal Information Secured?

Robeks takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of personal information.

While we take these reasonable efforts to safeguard your personal information, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

We may update this privacy policy from time to time. When we do so, we will post the new privacy policy on this page and change the date at the top of the policy. We encourage you to check the date of our privacy policy when you visit this Site for any updates or changes. We will notify you of any modified versions of the privacy policy that might materially affect the way we use or disclose your personal information.

Questions and Feedback

We welcome your questions, comments and concerns about privacy.

Robeks Customer Relations can be contacted via phone, at 310-727-0500 or by postal mail at Robeks Customer Relations, 5220 Pacific Concourse Drive, Suite 395, Los Angeles, CA 90045.